Privacy Policy

Last updated: July 26, 2026

This Privacy Policy explains how TFGlobe Pte. Ltd. ("Auspio", "we", "us", or "our") collects, uses, discloses, and protects information in connection with the Auspio iOS app (formerly 吉日选择 (Auspicious Date Picker)) and the https://getauspio.com website (together, the "Service"). By using the Service, you agree to the collection and use of information as described here. If you do not agree, please do not use the Service.

1. Who we are

The Service is operated by TFGlobe Pte. Ltd., a company incorporated in Singapore (UEN 202223582W), which is the data controller responsible for the information described in this policy.

2. Information we collect

2.1 Information you provide directly

Birth details: date, time, and place of birth for you and, optionally, for family members or a partner you choose to add. This is the core input the Service needs to compute a Ba Zi and Zi Wei Dou Shu chart.
Profile preferences: display name/label for each profile, language setting, and app preferences.
Correspondence: anything you send us directly, e.g. by emailing hello@getauspio.com.

2.2 Information collected automatically

The Auspio iOS app does not currently include third-party analytics or advertising SDKs, so we do not automatically collect advertising identifiers, cross-app tracking data, or behavioral analytics from within the app itself. Apple, as the platform provider, may independently collect standard operational data (e.g. crash logs, App Store purchase history) under its own privacy policy — see Section 7.

The https://getauspio.com website uses Google Analytics (see Section 7 and Section 14) to understand aggregate visitor traffic, such as which pages are viewed and how visitors found the site. This automatically collects technical data like your approximate location (derived from IP address), device/browser type, and pages visited — it is not linked to any Ba Zi/Zi Wei profile data, which lives only in the app. If we add analytics to the app itself in the future, this policy and the app's App Store privacy label will be updated first.

2.3 Payment information

Premium subscriptions are purchased and billed entirely through Apple's StoreKit. We never see or store your payment card number, billing address, or other payment credentials — Apple handles billing and shares with us only that a purchase or renewal occurred, and its status.

3. Data about family members & partners

If you add a family member or partner's birth details for a compatibility reading, you represent and warrant that you have the right and any necessary consent to share that person's information with us, including where that person is a separate legal adult who has not personally agreed to this policy. That data is used solely to generate the compatibility reading you requested and is stored and handled the same way as your own profile data (Section 5). If you are that other person and want your data removed from someone else's profile, contact us at hello@getauspio.com and we will assist, consistent with the rights described in Section 10.

4. How we use information

To compute and display your Ba Zi and Zi Wei Dou Shu charts and readings;
To generate the Daily Luck dashboard and related personalized content;
To sync your profile and family data across your own devices via your iCloud account;
To process and validate Premium subscription entitlements via Apple StoreKit;
To respond to support requests you send us;
To maintain the security, integrity, and proper functioning of the Service; and
To comply with legal obligations.

We do not use your birth details to infer or make assumptions about protected characteristics such as religion, health, or sexual orientation, and we do not use the Service or your data for automated decision-making that produces legal or similarly significant effects about you. Readings are generated for entertainment, reflection, and planning purposes only — see the Terms of Service.

5. Our legal bases for processing (GDPR)

Where the EU/UK General Data Protection Regulation applies, we rely on the following legal bases:

Performance of a contract: processing your birth details and profile data is necessary to provide the core functionality you request (charts, readings, sync).
Consent: where you choose to add a family member/partner's data, or where required for a specific optional feature.
Legitimate interests: to secure the Service, prevent misuse, and respond to support requests, balanced against your rights.
Legal obligation: where we must retain or disclose information to comply with law.

6. Where data is stored & security

Your profile and family data are stored locally on your device and synced through your own iCloud account (Apple's iCloud Key-Value Storage), so your data carries over across your devices signed into the same Apple ID. We do not operate a separate backend server or database that stores your birth details. Because Apple provides this infrastructure, your data's security in iCloud is also governed by Apple's own security practices and privacy policy.

We take reasonable technical and organizational measures appropriate to the nature of this data. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

We do not sell your personal information, and we do not share it with third parties for their own advertising or marketing purposes. We only share information in these limited circumstances:

Apple Inc.: for payment processing (StoreKit), app distribution, and iCloud sync — governed by Apple's Privacy Policy.
Google LLC: for website analytics (Google Analytics), on the https://getauspio.com website only — not the iOS app — governed by Google's Privacy Policy. See Section 14 for how to opt out.
Legal and safety reasons: if required to comply with a legal obligation, enforce our Terms of Service, or protect the rights, property, or safety of Auspio, our users, or the public.
Business transfers: if TFGlobe Pte. Ltd. is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, subject to this policy's protections continuing to apply.

8. Data retention

Profile and family data persists on your device and in your iCloud account until you delete it — either by editing/removing a profile in-app, or by deleting the app and its iCloud data. We do not separately retain copies once you do so, because we do not operate a backend store of this data. Records of Apple purchases are retained by Apple per its own retention practices. Correspondence you send us (e.g. support emails) is retained only as long as reasonably necessary to address your request and comply with legal obligations.

9. International data transfers

Because iCloud sync is provided by Apple's global infrastructure, your data may be stored or processed in countries other than your own, including the United States, under Apple's own transfer safeguards (such as the EU Standard Contractual Clauses, where applicable). Similarly, website analytics data collected via Google Analytics is processed by Google under Google's own transfer safeguards. We do not independently transfer your data internationally beyond what Apple's and Google's infrastructure does on our behalf.

10. Your rights

Depending on your location, you may have the right to:

Access the personal information we hold about you;
Correct inaccurate or incomplete information;
Delete your personal information;
Restrict or object to certain processing;
Receive a copy of your data in a portable format; and
Withdraw consent at any time, where processing is based on consent.

Because your profile data lives on your device and your own iCloud account, you can exercise most of these rights directly and immediately within the app (edit or delete any profile). For anything you can't do yourself — or for data you sent us directly, like support emails — contact us at hello@getauspio.com and we will respond within a reasonable time and in any event within the timeframe required by applicable law (e.g. 30 days under GDPR).

11. Additional notice for California residents

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), gives you the right to know what personal information we collect, request deletion or correction of it, and opt out of the "sale" or "sharing" of personal information. We do not sell or share personal information as those terms are defined by the CCPA, and we do not use or disclose sensitive personal information for purposes requiring an opt-out right. We will not discriminate against you for exercising any CCPA right. To exercise a right, contact us at hello@getauspio.com; we may need to verify your identity before fulfilling certain requests.

12. Additional notice for EEA/UK residents

If you are located in the European Economic Area or the United Kingdom, you have the rights listed in Section 10 under the GDPR / UK GDPR, and you have the right to lodge a complaint with your local data protection supervisory authority. TFGlobe Pte. Ltd. has not yet appointed a formal EU or UK Article 27 representative; if you are unable to resolve a concern with us directly at hello@getauspio.com, you may contact your local supervisory authority.

13. Children's privacy

The Service is not directed at children under 13, and we do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your jurisdiction). If you believe a child has provided us with personal information, contact us at hello@getauspio.com and we will take steps to delete it.

14. Cookies & tracking

The Auspio iOS app does not use cookies. The https://getauspio.com website uses Google Analytics, which sets cookies and similar technologies (such as browser storage) in your browser to distinguish visitors and measure site usage. We do not use these cookies for advertising, and we do not combine them with your in-app Ba Zi/Zi Wei profile data.

You can opt out of Google Analytics tracking by:

Installing the Google Analytics Opt-out Browser Add-on;
Using your browser's cookie-blocking or "do not track" settings; or
Using a browser or extension that blocks third-party analytics scripts by default.

If we add cookie-based advertising or cross-site tracking in the future, we will update this section and, where required by law (e.g. for EEA/UK visitors), request your consent before setting non-essential cookies.

15. Security incidents

If we become aware of a security incident that compromises personal information we hold directly (for example, information you sent to hello@getauspio.com), we will notify affected individuals and relevant authorities where required by applicable law, without undue delay.

16. Changes to this policy

We may update this policy as the Service evolves. If we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice (such as an in-app notice) before the change takes effect.

17. Contact us

Questions or requests about this policy or your data can be sent to hello@getauspio.com, or to TFGlobe Pte. Ltd. (Singapore).

Internal note (remove once actioned): this draft reflects the current architecture (on-device + private iCloud storage, StoreKit payments, no ad SDKs, Google Analytics on the website only) and the entity/jurisdiction details provided by the founder. Have counsel review before App Store submission (this is not legal advice), and revisit Section 12 if/when an EU/UK Article 27 representative is appointed. Note: EEA/UK visitors technically require consent before non-essential analytics cookies are set (ePrivacy/ GDPR) — this site currently loads Google Analytics unconditionally for all visitors with no consent banner, which is a real compliance gap for EEA/UK traffic specifically; add a consent-management banner (or geo-gate the GA script) if that traffic matters to you. Update this policy immediately if further analytics, ads, Firebase, or a backend profile store are added.